Product Family: Act!
Product: Act! Premium Plus
Cascading dropdowns (also known as dependent dropdowns) allow you to associate multiple custom table dropdown fields with each other, allowing for the available values in each dropdown to be dependent upon the values chosen in other associated dropdown fields.
For example, let’s say that your company specializes in repairing electronic devices, and you have multiple employees whose repair specialties differ from each other. Using this example, let’s also say that you have created a custom table so that you use to create work orders for the repair jobs you have accepted. In this custom table, you have a field called “Repair Type” that lists out various types of electronics to choose from when classifying what kind of repair the work order will cover. In addition to that, you have another dropdown list called “Assigned Technician”, which allows you to select from the list which employee will repair the specified item.
Cascading dropdowns allow you to configure these individual dropdown fields to be associated with each other in such a way that when you select an electronic device from the Repair Type dropdown, the only options available in the Assigned Technician dropdown will be the names of your employees who are qualified to repair that item.
How to create and edit cascading dropdowns for custom tables