Symptom: Act is still running in trial mode after going through registration process.
- Product Family: Act!
- Product: Act! Premium, Act! Pro, Act! Premium for Web
v21 Update 2 (or later)
v20.1 Update 8 (or later)
v20.0 Update 9 (or later)
When Act! is installed for the first time, it will be running in Trial mode.
To activate the product it is necessary to replace the default Trial key with your purchased Activation key during the registration process.
- Go to Help > Register Act!
- Proceed with the Registration Steps until page with the Activation key, when prompted to Activate
- The Activation key will be prepopulated with a Trial key - this will need to be replaced with your purchased Activation key as provided by Act!
- Complete the Registration