Product Family: Act!
Product: Act! Pro, Act! Premium
Version: 2005 and later
Note: For instructions on setting the default word processor in Act! Premium (access via web) or Act! Premium Cloud, refer to the following knowledgebase article:
How do I set my default Word Processor for Act! Premium (access via web)?
In Act!, you can use either the Act! Word Processor, which is built into the program, or you can use Microsoft Word. The default word processor will launch when you edit or create a document template. When you select the Act! Word Processor as your default, you will only have access to the Act! Word Processor templates (these files are *.tpl files) within Act!. When you select Microsoft Word as your default, you will only have access to your Word templates (these files are *.adt files) within Act!. To set your default word processor:
- In Act!, click Tools > Preferences
- Go to the Communication tab
- Click the drop-down under Word processor, then choose the word processor you wish to use
- Click Apply, then close the Preferences window
Note: If you customize your templates under one word processor, but later decide to use a different word processor, you cannot convert the templates from one format to another. You must manually recreate these custom templates.