Error: “Unable to cast COM object of type ‘Redemption.SafeMailItemClass…” when attempting to perform a mail merge

Symptom: When I attempt to perform a mail merge, I receive the Error: “Unable to cast COM object of type 'Redemption.SafeMailItemClass' to interface type 'Redemption.ISafeMailItem'. This operation failed because the QueryInterface call on the COM component for the interface with ID '{0A95BE2D-1543-46BE-AD6D-18653034BF87}' failed due to the following error: Error loading type library/DLL."
 
Product Details: 
Product Family: Act!
Product:  Act! Pro, Act! Premium, Premium (access via web)
Version: 2009 and later
 
Environment:
Third Party: Microsoft Office
 

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Cause: 
This can occur due to an unregistered redemption.dll file
 
Solution: 
 
Re-register the redemption.dll file by following the steps below:

1. Press the Windows key + R on your keyboard to bring up the Run dialog
2. In the Run dialog, type cmd, then press Enter
3. In the command prompt, type one of the following, depending on your edition of Act!, then press Enter:
   
   • Act! Pro or Act! Premium: cd C:\Program Files (x86)\ACT\ACT for Windows
     
   • Act! Premium (access via web) (server only): cd C:\Program Files (x86)\ACT\Act for Web
     
     Note: If you’re on a 32-bit computer change “Program Files (x86)” in the above paths to “Program Files”
     
   
   
4. Once the directory path displays, type “regsvr32 redemption.dll” (without the quotes), then press Enter
5. Once the RegSvr32 success dialog appears, click OK to complete the registration, then close the command prompt window
6. Attempt to perform mail merge again to test