Summary: This article lists Act! compatibility with different operating systems, databases and integration.
PLEASE NOTE: The below article does not reference Act! CRM (SaaS). If you are looking for Act! CRM (SaaS) system requirements, please click here. If you would like to explore the Act! CRM (SaaS) Knowledgebase, please click here.
Windows versions
Important Notes:
- All versions of Act! that are compatible with Server 2012 R2 or Server 2016 are also compatible with the Server Essentials editions of those operating systems
- Due to limitations of Internet Information Services (IIS), installation of Act! Premium (access via web) to any Home Premium version of Windows is not supported, nor can it be completed. For specific information about applicable versions of Windows, refer to the system requirements for your version of Act! Premium (access via web):
What are the system requirements for Act!?
Answer ID What are the system requirements for Act!?
98 | ME | NT 4.0 | 2000 | XP | Server 2003 | Vista | Server 2008 | Server 2008 R2 | Windows 7 |
Windows 8 & 8.1 |
Small Business Server 2011 |
Server 2012 | Server 2012 R2 | Windows 10 | Server 2016 | Server 2019 | |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
ACT! 6
|
X | X | X | X | X | ||||||||||||
ACT! 2005 (v7)
|
X | X | X (not Small Business Server) |
||||||||||||||
ACT! 2006 ( v8)
|
X | X | X | ||||||||||||||
ACT! 2007 (v9)
|
X | X | X | ||||||||||||||
ACT! 2008 (v10)
|
X | X | X | ||||||||||||||
ACT! 2009 (v11)
|
X | X | X |
X |
|||||||||||||
ACT! 2010 (v12)
|
X | X | X | X1 | X | ||||||||||||
ACT! 2011(v13)
|
X | X | X | X1 |
X |
||||||||||||
ACT! 2012 (v14)
|
X | X | X | X1 | X | ||||||||||||
ACT! 2013 (v15)
|
X2 | X | X | X1 | X | X | X3 | X3 | X3 | ||||||||
Act! v16
|
X2 | X | X | X1 | X | X | X | X | X | ||||||||
Act! v17
|
X2 | X | X | X1 | X | X | X | X | X | X | X | ||||||
Act! v18
|
X2 | X4 | X4 | X1 | X | X | X | X4 | X | X | X | ||||||
Act! v19 | X | X | X | X4 | X | X | X | X5 | |||||||||
Act! v20 | X | X | X | X4 | X | X | X | X | |||||||||
Act! v21 | X | X | X | X6 | X | X | X | X | X7 | ||||||||
Act! v22 | X | X | X | X | X | X | |||||||||||
Act! v23 | X | X | X | X | X | X |
1 Act! Premium (access via web) is not compatible with Server 2008 Small Business Server or Server 2008 Foundation edition.
2 Act! Premium for Web 2013 and above is not compatible with Windows XP.
3 Requires ACT! 2013 Service Pack 1.
4 Upgrade support only. Clean installs not supported.
5 Requires v19.2
6 Now incompatible due to .NET Framework update
7 Requires v21.1
Handhelds
Note: Sage ACT! Connect has been discontinued and is no longer supported. We are able to recommend a 3rd party solution via Handheld Contact.
Palm OS 3.5 - 5.4
|
Pocket PC 2000/2002
|
Android
|
Windows Mobile
|
Nokia Symbian
|
Blackberry
|
|
---|---|---|---|---|---|---|
ACT! 6
|
X |
X |
|
3.0 - 4.2 |
|
|
ACT! 2005 (v7)
|
X |
X |
|
3.0 - 4.2 |
|
|
ACT! 2006 ( v8)
|
X |
X |
|
3.0 - 4.2 |
|
|
ACT! 2007 (v9)
|
X |
X |
|
3.0 - 5.0 |
|
|
ACT! 2008 (v10)
|
X |
X |
|
3.0 - 5.0 |
|
|
ACT! 2009 (v11)
|
X |
X |
|
3.0 - 6.0 |
|
|
ACT! 2010 (v12)
|
X |
X |
X |
X |
X |
X |
ACT! 2011(v13)
|
|
|
X |
X |
X |
X |
ACT! 2012 (v14)
|
|
|
X |
X |
X |
X |
ACT! 2013 (v15)
|
|
|
X |
X |
X |
X |
Database
FoxPro | MSDE | MS SQL Server 2000 | SQL Express 2005 | SQL Standard 2005 | SQL Express 2008 |
SQL Standard 2008 | SQL Express 2008 (R2) | SQL Standard 2008 (R2) |
SQL Express 2012 | SQL Standard 2012 | SQL Express 2014 | SQL Standard 2014 | SQL Express 2016 | SQL Standard 2016 | |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
ACT! 6
|
X | ||||||||||||||
ACT! 2005 (v7)
|
X | Workgroups only | |||||||||||||
ACT! 2006 ( v8)
|
X | Workgroups only | |||||||||||||
ACT! 2007 (v9)
|
X | Premium Only | |||||||||||||
ACT! 2008 (v10)
|
X | Premium Only | |||||||||||||
ACT! 2009 (v11)
|
X | Premium Only | |||||||||||||
ACT! 2010 (v12)
|
X | Premium Only | X | Premium Only | |||||||||||
ACT! 2011(v13)
|
X | Premium Only | |||||||||||||
ACT! 2012 (v14)
|
X | Premium Only | |||||||||||||
ACT! 2013 (v15)
|
X | Premium Only | |||||||||||||
Act! v16
|
X | Premium Only | X1 | Premium Only1 | |||||||||||
Act! v17
|
X | Premium Only | X | Premium Only | X | Premium Only | |||||||||
Act! v18
|
X | Premium Only | X | Premium Only | X | Premium Only | |||||||||
Act! v19
|
X | Premium Only | X | Premium Only | X | Premium Only | X2 | Premium Only2 | |||||||
Act! v20
|
X | Premium Only | X | Premium Only | X | Premium Only | X | Premium Only | |||||||
Act! v21
|
X | Premium Only | X | Premium Only | X | Premium Only | X | Premium Only | |||||||
Act! v22
|
Upgrades Only | Upgrades for Subscribers Only | X | Subscribers Only | X | Subscribers Only | X | Subscribers Only | |||||||
Act! v23
|
Upgrades Only | Upgrades for Subscribers Only | X | Subscribers Only | X | Subscribers Only | X | Subscribers Only |
1 The SQL 2008 Express (R2) instance must be configured first and then manually upgraded to SQL 2012.
2 Requires v19.2
Accounting Links (UK editions only)
Act! Link for Accounting
To view the current compatibility list for Act! Link for Accounting, please refer to the following knowledgebase article:
What is the compatibility for Act! Link for Accounting? (UK Only)
For more information around obsolescence of this feature, please refer to KB 38556, or visit our web site for details of supported accounting integration products.
Accounting Integration (SData)
Note: Accounting Integration is not compatible with Act! Premium for Web (access via web).
Sage Accounts 2010 (v16)
|
Sage Accounts 2011 (v17)
|
Sage Accounts 2012 (v18)
|
Sage Accounts 2013 (v19)
|
Sage Accounts 2014 (v20)
|
Sage Accounts 2015 (v21)
|
|
---|---|---|---|---|---|---|
ACT! 2010 (v12.2)1 |
Yes |
Yes |
Yes |
Yes |
Yes |
Partial2 |
ACT! 2011 (v13)1 |
Yes |
Yes |
Yes |
Yes |
Yes |
Partial2 |
ACT! 2012 (v14) |
No |
No |
Yes |
Yes |
Yes |
Partial2 |
ACT! 2013 (v15) |
No |
No |
Yes |
Yes |
Yes |
Partial2 |
Act! v16 |
No |
No |
Yes |
Yes |
Yes |
Partial2 |
Act! v17 |
No |
No |
Yes |
Yes |
Yes |
Partial2 |
1 Requires Sage ACT! 2010.2/2011.1 Integration Update for Accounts 2012 and above
Act2010_2011_integration_update
2 Please go through the standard troubleshooting steps. If these do not resolve the issue then we cannot offer any further support.
See the following article for current known issues.
Answer ID: Act! Accounting Integration (SData) compatibility with Sage 50 Accounts 2015
ACT! Link Driver for Sage Accounts
Note: ACT! Link Driver for Sage Accounts is not compatible with Act! Premium for Web (access via web).
Driver Version
|
Compatible Sage Accounts Versions
|
Compatible Instant Accounts Versions
|
|
---|---|---|---|
ACT! for Line 50 (v6) |
1.0.0.26 |
v8 - v12 |
v8 - v12 |
ACT! 2005 (v7) |
1.0.0.46 |
v9 - v12 |
v10 - v12 |
ACT! 2006 (v8) |
1.0.0.48 |
v9 - v12 |
v10 - v12 |
ACT! 2007 (v9) |
1.0.0.50 |
v9 - v19 |
v10 - v18 |
ACT! 2008 (v10) |
1.0.0.50 |
v9 - v19 |
v10 - v18 |
ACT! 2009 (v11) |
1.0.0.50 |
v9 - v19 |
v10 - v18 |
ACT! 2010 (v12) |
1.0.0.53 |
v9 - v19 |
v10 - v18 |
ACT! 2011 (v13) |
1.0.0.53 |
v9 - v19 |
v10 - v18 |
ACT! 2012 (v14) |
1.0.0.53 |
v9 - v19 |
v10 - v18 |
ACT! 2013 (v15) |
1.0.0.53 |
v9 - v20 |
v10 - v19 |
Act! v161 |
1.0.0.53 |
v9 - v21 |
v10 - v20 |
Act! v171 |
1.0.0.53 |
v9 - v21 |
v10 - v20 |
Note: ACT! Link Driver for Sage Accounts is not compatible with 64-bit versions of Windows.
1 Partial Compatibility - Accounts data in the Sage Accounting Program tab does not display correctly in these versions
Sage Line 100
Driver Version
|
Compatible Line 100 Versions
|
|
---|---|---|
ACT! for Line 100 (v6) |
1.0.0.12 |
v7 - v8 |
Sage MMS
Driver Version
|
Compatible MMS Versions
|
|
---|---|---|
ACT! for MMS (v6) |
9.0.0.1 |
v1 |
ACT! 2005 (v7) |
10.0.0.6 |
v1 - v2.31 |
ACT! 2006 (v8) |
10.0.0.6 |
v2.2 - v3.5 |
ACT! 2007 (v9) |
10.0.0.1 |
v3.52 |
1 Some features will not work if MMS is below version 2.2.
2 Requires ACT 2007 MMS 3.5 Link Hotfix:
http://support.sage.co.uk/default.aspx?page=22&did=68bcad1d-6731-4458-a0bd-b40d86a00682
Sage 200
Driver Version | Compatible Sage 200 Versions | |
---|---|---|
ACT! 2007 (v9.0.1) |
10.0.0.7 |
v4 |
TAS
Driver Version
|
Compatible TAS Versions
|
|
---|---|---|
ACT! 2008 (v10) |
|
v7.12 - 8.0 |
ACT! 2009 (v11) |
|
v7.12 - 8.0 |
ACT! 2010 (v12) |
3.0.250 |
v7.12 - 8.0 |
ACT! 2011 (v13) |
3.0.251 |
v7.12 - 8.0 |
ACT! 2012 (v14) | 3.0.252 | v7.12 - 8.0 |
ACT! 2013 (v15) |
Driver currently in development |
Driver currently in development |
Drivers are available from http://support.tassoftware.co.uk
Microsoft Office integration
2000 | 2002 (XP) | 2003 | 2007 | 2010 | 2013 | 365 | 2016 | 2019 | |
---|---|---|---|---|---|---|---|---|---|
ACT! 6
|
X | X | Word only1 | ||||||
ACT! 2005 (v7)
|
X | X | X | ||||||
ACT! 2006 ( v8)
|
X | X | X | ||||||
ACT! 2007 (v9)
|
X | X | X | ||||||
ACT! 2008 (v10)
|
X | X | X | ||||||
ACT! 2009 (v11)
|
X | X | X | ||||||
ACT! 2010 (v12)
|
X | X | X | ||||||
ACT! 2011(v13)
|
X | X | X | ||||||
ACT! 2012 (v14)
|
X | X | X | ||||||
ACT! 2013 (v15)
|
X | X | X | X2 | |||||
Act! v16
|
X | X | X | X | X3 | ||||
Act! v17
|
X | X | X | X3 | |||||
Act! v18
|
X | X | X | X3 | X | ||||
Act! v19
|
X | X | X3 | X | |||||
Act! v20
|
X4 | X | X3 | X | |||||
Act! v21
|
X | X3 | X | X5 | |||||
Act! v22
|
X | X3 | X | X | |||||
Act! v23
|
X | X3 | X | X |
Note: 64-bit and Click-to-Run versions of Microsoft Office are only supported in Act! v19 and later.
1Microsoft Word Integration for ACT! v6 requires the ACT 6.0 Hotfix for Word 2003
2Requires Service Pack 1
3Office, 365, as a web based service, is only supported on Act! v20.1 and later. Act! v16 through v20.0 users can only use the Act! Outlook Integration feature with a locally installed version of Office 365. Alternatively, Act! Premium v18 and later users with an active subscription can utilize the Act! Premium Contact Link with Office 365 2013 and later. For more information, refer to Frequently Asked Questions about the Act! Premium Contact Link and What is the difference between the Act! Premium Contact Link and the Act! Outlook Integration?
4 Office 2010 is not supported in Act! v20.1 or later
5 Requires v21.1.
Email integration
CC:Mail | Lotus Notes | Eudora | Outlook Express | Outlook 2000 | Outlook 2002 (XP) | Outlook 2003 | Outlook 2007 | Outlook 2010 | Outlook 2013 | Outlook 365 | Outlook 2016 | Outlook 2019 | |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
ACT! 6 | 6.0 | 5.0 | 5.2 | 5.5 - 6.0 | X | X | |||||||
ACT! 2005 (v7) | 5.2 - 6.0 | 5.5 - 6.0 | X | X | X | ||||||||
ACT! 2006 ( v8) | 6.5 | 5.2 - 6.0 | 5.5 - 6.0 | X | X | X | |||||||
ACT! 2007 (v9) | 6.5 | 5.2 - 6.0 | 5.5 - 6.0 | X | X | X | |||||||
ACT! 2008 (v10) | 6.5 | 5.2 | 5.5 - 6.0 | X | X | X | |||||||
ACT! 2009 (v11) | 6.5 - 8.0 | 5.2 | 6.0 | X | X | X | |||||||
ACT! 2010 (v12) | 6.5 - 8.0 | 5.2 | 6.0 | X | X | X | |||||||
ACT! 2011 (v13) | 6.5 - 8.0 | 5.2 | 6.0 | X | X | X | |||||||
ACT! 2012 (v14) | 6.5 - 8.0 | 5.2 | 6.0 | X | X | X | |||||||
ACT! 2013 (v15) | 6.5 - 8.5 | 6.0 | X | X | X | X1 | |||||||
Act! v16 | 6.5 - 8.5 | X | X | X | X | X2 | |||||||
Act! v17 | 6.5 - 8.5 | X | X | X | X2 | ||||||||
Act! v18 | 8.0 - 8.5 | X | X | X | X2 | X | |||||||
Act! v19 | X | X | X2 | X | |||||||||
Act! v20 | X3 | X | X2 | X | |||||||||
Act! v21 | X | X | X | X4 | |||||||||
Act! v22 | X | X | X | X | |||||||||
Act! v23 | X | X | X | X |
Note: 64-bit versions of Microsoft Office are only supported in Act! v19 and newer.
Note: Outlook Express is not included on Windows 7 or Vista. This was superseded by Windows Mail and Windows Live Mail on these operating systems, however ACT! is not compatible with these applications.
1 Requires Service Pack 1
2 Office, 365, as a web based service, is only supported on Act! v20.1 and later. Act! v16 through v20.0 users can only use the Act! Outlook Integration feature with a locally installed version of Office 365. Alternatively, Act! Premium v18 and later users with an active subscription can utilize the Act! Premium Contact Link with Office 365 2013 and later. For more information, refer to Frequently Asked Questions about the Act! Premium Contact Link and What is the difference between the Act! Premium Contact Link and the Act! Outlook Integration?
3 Office 2010 is not supported in Act! v20.1 or later
4 Due to the timing of the v21 release, final certification for Office 2019 has not been completed against Act! v21. This is planned for v21.1. Office 2019 is a separate product from Office 365, and is an on premise, standalone license.
Miscellaneous
Adobe Reader | Terminal Server | .NET | Novell Networking | |
---|---|---|---|---|
ACT! 6 |
Netware 3.12 - 5.0
|
|||
ACT! 2005 (v7) |
5.0, 6.0
|
1.1
|
||
ACT! 2006 ( v8) |
5.0, 6.0
|
X
|
1.1
|
|
ACT! 2007 (v9) |
5.0, 6.0
|
X
|
2.0
|
|
ACT! 2008 (v10) |
6.0, 7.0, 8.0
|
X
|
2.0
|
|
ACT! 2009 (v11) |
6.0, 7.0, 8.0
|
X
|
2.0
|
|
ACT! 2010 (v12) |
6.0, 7.0, 8.0
|
X
|
3.5
|
|
ACT! 2011(v13) |
6.0, 7.0, 8.0
|
X
|
3.5
|
|
ACT! 2012 (v14) |
6.0, 7.0, 8.0
|
X
|
3.5
|
|
ACT! 2013 (v15) |
6.0, 7.0, 8.0
|
X
|
4.0
|
|
Act! v16 |
6.0 - 11.0
|
X
|
4.0, 4.5, 4.61
|
|
Act! v17 |
6.0 - 11.0
|
X
|
4.0, 4.5, 4.6
|
|
Act! v18 |
6.0 - 11.0
|
X
|
4.0, 4.5, 4.6
|
|
Act! v19 |
6.0 - 11.0
|
X
|
4.0, 4.5, 4.6
|
|
Act! v20 |
6.0 - 11.0
|
X
|
4.0, 4.5, 4.6
|
|
Act! v21 |
6.0 - 11.0
|
X
|
4.0, 4.5, 4.6, 4.72
|
|
Act! v22 |
6.0 - 11.0
|
X
|
4.0, 4.5, 4.6, 4.72
|
|
Act! v23 |
6.0 - 11.0
|
X
|
4.0, 4.5, 4.6, 4.72
|
1 Act! v16 requires all program updates to be installed in order to be compatible with .NET 4.6
2 Required for computers running web client Office integration
Web Browsers
Internet Explorer | Microsoft Edge | Safari (iOS) | Firefox | Chrome1 | Chrome for Mac | IIS (for Web editions) | |
---|---|---|---|---|---|---|---|
ACT! 6 |
5.5, 6.0
|
4.0, 5.0
|
|||||
ACT! 2005 (v7) |
5.5, 6.0
|
5.0, 6.0
|
|||||
ACT! 2006 (v8) |
5.5, 6.0
|
5.0, 6.0
|
|||||
ACT! 2007 (v9) |
5.5, 6.0
|
5.0, 6.0
|
|||||
ACT! 2008 (v10) |
6.0, 7.0
|
5.1 (XP), 6.0, 7.0
|
|||||
ACT! 2009 (v11) |
6.0, 7.0
|
3.0
|
5.1 (XP), 6.0, 7.0
|
||||
ACT! 2010 (v12) |
6.0, 7.0, 8.0
|
3.0
|
5.1 (XP), 6.0, 7.0
|
||||
ACT! 2011 (v13) |
6.0, 7.0, 8.0
|
3.5 - 3.6
|
5.1 (XP), 6.0, 7.0
|
||||
ACT! 2012 (v14) |
7.0, 8.0, 9.0
|
3.5 - 6.0
|
5.1 (XP), 6.0, 7.0
|
||||
ACT! 2013 (v15) |
7.0, 8.0, 9.0, 10.02
|
iOS4, iOS53, iOS62
|
3.6
|
6.0, 7.0
|
|||
Act! v16 |
7.0, 8.0, 9.0, 10.0, 11.04
|
iOS4 - iOS8
|
3.6
|
Yes5
|
6.0 - 8.0
|
||
Act! v17 |
7.0, 8.0, 9.0, 10.0, 11.04
|
iOS4 - iOS8
|
3.6
|
Yes5
|
6.0 - 8.0
|
||
Act! v18 |
11.0.16
|
iOS8 - iOS9
|
3.6
|
v44.0
|
6.0 - 8.0
|
||
Act! v19 |
11.0.16
|
iOS8 - Latest
|
v44.0 - latest
|
6.0 - 8.0
|
|||
Act! v20 |
11.0.16
|
iOS8 - Latest
|
v44.0 - latest
|
Yes
|
6.0 - 8.0
|
||
Act! v21 |
11.0.16
|
iOS8 - Latest
|
v44.0 - latest
|
Yes
|
6.0 - 8.0
|
||
Act! v22 |
11.0.16
|
No longer supported7
|
v44.0 - latest
|
Yes
|
6.0 - 8.0
|
||
Act! v23 |
v79 - latest
|
No longer supported7
|
v44.0 - latest
|
Yes
|
6.0 - 8.0
|
1 Chrome for iPad is not supported.
2 Requires ACT! 2013 Service Pack 1.
3 Safari support when accessing Act! Premium Mobile via an iPhone or iPad.
4 Requires Act! for Web to be added to Compatibility View.
5 Due to changes in the Chrome browser, support for Chrome requires a workaround for some versions of Act!. More information here.
6 Compatibility View not required or recommended.
7 To make use of a mobile solution for Act!, please use the Act! Companion app. More information can be found here.