Symptom:
When changing the status of an open Opportunity to 'Closed-Won' or "Closed-Lost', you receive the error "Object reference is not set to instance of an object."
Products:
Family: Sage ACT!
Product: Sage ACT! Pro, Sage ACT! Premium
Cause:
This issue is currently under investigation. This will occur if the Probability field is removed from the Opportunity layout you are currently using.
Workaround:
To resolve this issue, you will need to add the Probability field back to your Opportunity layout or switch to a layout that includes this field.
Related Information
Designing Layouts in Sage ACT!
Answer ID: Designing Layouts in Act!
When changing the status of an open Opportunity to 'Closed-Won' or "Closed-Lost', you receive the error "Object reference is not set to instance of an object."
Products:
Family: Sage ACT!
Product: Sage ACT! Pro, Sage ACT! Premium
Cause:
This issue is currently under investigation. This will occur if the Probability field is removed from the Opportunity layout you are currently using.
Workaround:
To resolve this issue, you will need to add the Probability field back to your Opportunity layout or switch to a layout that includes this field.
Related Information
Designing Layouts in Sage ACT!
Answer ID: Designing Layouts in Act!