Can I customize New History Type drop down List ?
Product Family: Act!
The options available in the Type drop down list are determined by the types of activities present in your database. Therefore, if you were to create new Activity types, you will see these appear as options in the Type drop down list when creating a new History entry.
For more information on customizing Activity types in Act! please refer to the following knowledgebase article:
How to create and manage custom Activity Types in Act!
Answer ID How to create and manage custom Activity Types in Act!