Product Family: Act!
Product: Act! Pro, Act! Premium
This can be caused by a corrupt activity within the database.
Solution: The database needs to be repaired through ActDiag.
- Close Act!
- Click your Start menu
- Search for and run actdiag
- Go to Databases > Database List
- Left click on the database that needs to be repaired
- Right click the database, or click Actions at the top to bring up the menu
- From the Actions menu select the following actions in this order
- Check Database
- Reindex Database
- Repair Database
- Database Rebuild > Rebuild Act! Metadata
- Database Rebuild > Rebuild Security
- Database Rebuild > Rebuild OLEDB v2.0 Report Objects
- Select Yes, when each asks you if you wish to run them
- Once each is done running click OK and run the next
- Once you have run them all open Act! and run the Check and Repair from Tools > Database Maintenance menu