I'm having trouble registering Act!. How can I resolve this?
If you would like to register your software, please see the article below:
If you need to deactivate a license in order to activate it on another computer, please see the following article:
If you require additional help, almost all registration issues encountered can be resolved by our Customer Service team. We recommend this as a first step before performing any form of troubleshooting or contacting Customer Support. If you need assistance registering Act! please click the Chat button below:
Note: This service is available from 8:30am - 8:00pm EST Monday-Friday. Please have your serial number ready, as well as your Customer ID.
If Customer Service is unable to resolve the issue, they may direct you to contact Support. If you'd like to perform additional troubleshooting before doing so, we recommend the following steps:
For those running Act! on a Windows Vista, Windows 7, Windows 8, Server 2008 or later Operating System, try running Act! with elevated permissions. To do this:
- Close Act!
- Right-click the Act! icon
- Click Run as Administrator
If this doesn't resolve the issue, or you're not using any of the above Operating Systems, further troubleshooting steps can be found in the following Knowledgebase article:
Act is still running in trial mode after going through registration process
Answer ID: Act is still running in trial mode after going through registration process