Product Family: Act!
Product: Act! Pro, Act! Premium
Version: v16 and later
This can occur if your server's firewall is blocking access to Microsoft SQL Server ports.
- Add exceptions to your server’s firewall to allow Act! to function more efficiently. For information on how to add Act! exceptions to your firewall, refer to the following knowledgebase article:
Using your antivirus/firewall software with Act!
- Test the performance on the workstation again