Product Family: Act!
Product: Act! Pro, Act! Premium
This can be caused by corrupt content within a template.
You should recreate the template following the steps below:
- Use the Template Editor to recreate your template:
How to Create a Document Template in ACT!
Answer ID 13834
Note: It is recommended that you do not copy and paste the data as this may replicate the issue in the new version of your template.
- Save the new copy of the template
- Test sending Mail Merge