When I go to the Relationships tab and click Relate Contact Act! locks-up

Symptom: When I go to the Relationships tab and click Relate Contact Act! locks-up
 
Product Details:
Product Family: Act!
Product: Act! Premium. Act! Pro
Version: 20
 
Environment:
OS: Windows 7 and later
 

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Cause:
This is caused when the window to "Relate Contact" appears outside your monitor viewing area.
 
Solution:
You may be able to resolve the issue by following the steps below:

1. Open the article below and follow the steps for "Act! Window Outside of Monitor Viewing Area"
   
   Act! Fails To Launch After Clicking the Act! Icon or Act! is Running But Not Visible On the Screen
   Article ID 23807 
   
   
2. Close Act! and reopen to test
   
   

If the issue persists you may have to adjust the display settings on your PC. Consult your operating system documentation for more information.