You are attempting to install, uninstall, update, or perform certain functions in Act! that require access to needed files or folders. When attempting these tasks, you are receiving an error or warning as Windows will not allow access to the system files, even though you are logged in as Windows administrator. This is due to User Account Control (UAC), an added account security feature found in Windows 10. To bypass this and allow Act! to access the needed files, you must temporarily lower the settings for or disable UAC.
The following Answer will provide instructions on how to adjust the settings for or disable the User Account Control (UAC) feature in Windows 10.
Note: The following information is provided as a convenience. Swiftpage does not provide support for Microsoft® products. For more information on User Account Control, please see the following Microsoft article: How User Account Control Works.
Please use the following steps:
- Click the Windows Start button, and type uac. The option to Change User Account Control settings will display. Click this option.
- The User Accounts Control Settings dialog box will appear.
- The slider shown allows you to change the notification levels. You can choose from the following four options:
- Never notify
- Notify me only when programs try to make changes to my computer (do not dim my desktop)
- Notify me only when programs try to make changes to my computer
- Always notify
- If the need arises to turn off the UAC to troubleshoot Act! related issues, a general guideline is to change the setting to Never Notify, which essentially disables the UAC feature.
Note: A reboot of the computer will be required after choosing this setting.