You are attempting to create your Act! database and receive the error:
"Could not find stored procedure 'master.dbo.PRC_ACT_ACTIVE_DATABASE'"..
Product Family: Act!
Product: Act! Pro, Act! Premium
Version: 2012 and later
To resolve this issue, follow these steps:
- UNTICK the "Beta: Use Unicode UTF-8 for worldwide language support" option. To do this, go to Start > Type Control Panel > Region (in large or small icons view) > Administrative > Change System Locale
- Check if Act! has been installed by going to Start > Type Control Panel > Programs and Features (in large or small icons view). If Act! DOES appear in the list, uninstall it.
- Uninstall the ACT7 instance. For assistance in doing this, please see the article below:
How to uninstall the ACT7 instance from Microsoft SQL Server 2014
Once these steps have been completed, try reinstalling Act!.